Monthly Archives: March 2012

Difficult Conversations, Part 1: Interests vs. Positions

As part of providing mediation services to resolve FOIA disputes, we OGIS staffers regularly have conversations that can be characterized as “difficult.” We listen to FOIA requesters who are furious about delays or denials. We also hear from agency FOIA … Continue reading

Posted in About FOIA, About OGIS, Alternative dispute resolution, Best practices, definitions and concepts, Fees, Mediation services, Ombudsman | 3 Comments

OGIS Information Technology Solutions: Technology can make a difference

This week’s guest blogger is Gery Huelseman, Principal Technical Advisor to the Air Force’s Knowledge Ops Branch, National Air & Space Intelligence Center and key member of the OGIS-facilitated FOIA Information Technology Working Group. IT Working Group members will occasionally … Continue reading

Posted in About FOIA, Best practices, IT Solutions, Ombudsman, Team approach | Leave a comment

Tidying Up

While Sunshine Week provides many opportunities to celebrate open government achievements, it also provides the perfect context to reflect upon changes that could improve FOIA. Think of it as a little spring cleaning. Since opening in September 2009, we’ve worked … Continue reading

Posted in About FOIA, About OGIS, Best practices, definitions and concepts, FOIA job series, Ombudsman, Sunshine Week 2012, Training | Leave a comment

Striving for Perfect Pitch: OGIS and Agencies’ Administrative Processes

Since opening in late 2009, we’ve received requests for assistance from requesters and agencies at every stage in the FOIA process. We’ve heard from requesters planning to sue within days of contacting us and we have heard from agencies asking … Continue reading

Posted in About FOIA, About OGIS, definitions and concepts, Mediation services, Ombudsman | Leave a comment