Upcoming OGIS Training Session: Developing Dispute Resolution Skills

Pencils down, eyes up: join us for Dispute Resolution Skills training. (NARA identifier 554838)

Pencils down, eyes up: join us for Dispute Resolution Skills training. (NARA identifier 554838)

Do you find yourself flummoxed when faced with an angry FOIA requester? Do you regularly take “no” for an answer from your agency’s program people? We can help!

OGIS will present a training session designed to help FOIA professionals develop dispute resolution skills on Monday, December 9, 2013 at the Archives building on Constitution Ave between 7th and 9th streets NW in Washington, D.C. This free, all-day session is appropriate for anyone in your agency who works with FOIA, including FOIA Public Liaisons, program managers, FOIA processors, FOIA attorneys and others. Participants will develop a working knowledge of Alternative Dispute Resolution techniques, learn how working with OGIS can help resolve disputes, practice active listening and good communication, and develop strategies for working with difficult people.

If you have any questions or if you would like to register for this training program, please drop us a line. Space for this training program is extremely limited and the program fills up very quickly, so please do not wait to register.

This entry was posted in About FOIA, About OGIS, FOIA Public Liaisons, OGIS events, Plain Language, Training. Bookmark the permalink.

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