Monthly Archives: May 2014

OGIS is Hiring!

The OGIS team is expanding, adding an additional three positions to the staff at its Washington, D.C. office. Two of the new positions will be part of OGIS’s review team, which works to review agencies’ FOIA policies, procedures and compliance. … Continue reading

Posted in About OGIS, Mediation services, Ombudsman | 1 Comment

Improving FOIA Regulations: We Need Your Help!

Developing a common FOIA regulation is one of the commitments of the second Open Government National Action Plan to modernize FOIA. Agency FOIA professionals and regulatory specialists interested in what a common FOIA regulation might look like are invited to … Continue reading

Posted in About FOIA, About OGIS, Best practices, FOIA Public Liaisons, OGIS events, Ombudsman, Open Government | Leave a comment

Customer Service: it’s a Smart Practice—and it’s the Law!

Our last post offers some practical tips for FOIA professionals wishing to incorporate alternative dispute resolution into the FOIA process. We picked up more good ideas later in the American Society of Access Professionals (ASAP) 7th Annual National Training Conference … Continue reading

Posted in About FOIA, About OGIS, Alternative dispute resolution, Best practices, Customer service, FOIA Public Liaisons, Mediation services, Ombudsman, Plain Language | Leave a comment

FOIA and Dispute Resolution: Voices from the Field

This year’s American Society of Access Professionals (ASAP) Annual Training Conference included a panel titled “FOIA and Dispute Resolution.” The panel included Kathy Ray from the Department of Transportation and Brad Heath, a USA Today reporter and frequent FOIA requester. … Continue reading

Posted in About FOIA, About OGIS, Alternative dispute resolution, Best practices, FOIA Public Liaisons, Mediation services, OGIS events, Ombudsman, Team approach | Leave a comment

The 411 on FOIA & the White House

Quick FOIA quiz: Is the White House subject to the Freedom of Information Act (FOIA)? Yes. And no. It depends on the function of a particular White House office. Offices within the Executive Office of the President that “wield … … Continue reading

Posted in About FOIA, definitions and concepts, Government information, Ombudsman, Open Government | Leave a comment