Improving FOIA Regulations: We Need Your Help!

Developing a common FOIA regulation is one of the commitments of the second Open Government National Action Plan to modernize FOIA. Agency FOIA professionals and regulatory specialists interested in what a common FOIA regulation might look like are invited to a meeting that will kick off the interagency process of developing the regulation. The meeting … Continue reading Improving FOIA Regulations: We Need Your Help!

Customer Service: it’s a Smart Practice—and it’s the Law!

Our last post offers some practical tips for FOIA professionals wishing to incorporate alternative dispute resolution into the FOIA process. We picked up more good ideas later in the American Society of Access Professionals (ASAP) 7th Annual National Training Conference during a session titled “Customer Service—It’s the Law!” The session, which included FOIA professionals Jay … Continue reading Customer Service: it’s a Smart Practice—and it’s the Law!

FOIA and Dispute Resolution: Voices from the Field

This year’s American Society of Access Professionals (ASAP) Annual Training Conference included a panel titled “FOIA and Dispute Resolution.” The panel included Kathy Ray from the Department of Transportation and Brad Heath, a USA Today reporter and frequent FOIA requester. The session was completely full, and there were lots of questions and excellent discussion. The … Continue reading FOIA and Dispute Resolution: Voices from the Field

The 411 on FOIA & the White House

Quick FOIA quiz: Is the White House subject to the Freedom of Information Act (FOIA)? Yes. And no. It depends on the function of a particular White House office. Offices within the Executive Office of the President that “wield … substantial authority independent of the President” are subject to FOIA, the Court of Appeals for … Continue reading The 411 on FOIA & the White House