Category Archives: About OGIS

An Easy Way to Help Us Resolve FOIA Disputes

We recently posted a list of agencies that have taken a step that makes it easier for us to resolve Freedom of Information Act (FOIA) disputes. These agencies have a Privacy Act “routine use” that allows the agency to share … Continue reading

Posted in About OGIS, Alternative dispute resolution | 2 Comments

Farewell from Director Holzer

During my relatively short tenure as the Director of OGIS, I have endeavored to strengthen and mature OGIS’s mediation and compliance programs. Miriam Nisbet and all of the OGIS staff are to be commended for doing the very hard work … Continue reading

Posted in About OGIS, Message from the Director | 2 Comments

Fiscal Year 2015 at the FOIA Ombudsman

Fiscal Year (FY) 2015 was very busy for the FOIA Ombudsman’s office. You can get a more complete picture of our work during FY 2015 by checking out the latest version of our Annual Report. One major change to OGIS … Continue reading

Posted in About OGIS, OGIS's Reports | 5 Comments

Celebrate Sunshine Week Early with OGIS Assessment of CBP and Our Annual Report

In advance of next week’s Sunshine Week celebration, we are pleased to announce the release of our assessment of Freedom of Information Act (FOIA) compliance at Customs and Border Protection (CBP). As our report shows, CBP made a number of … Continue reading

Posted in About OGIS, Review | 2 Comments

Case Study in Clarity

We play a valuable role in facilitating communications between a requester and an agency. A recent request made by National Public Radio (NPR) to the Naval Research Laboratory (NRL) provides an example of this function. NPR reporter Caitlin Dickerson made … Continue reading

Posted in About OGIS, Alternative dispute resolution, Best practices, Customer service, FOIA Public Liaisons, Mediation services, OGIS Case Study | 1 Comment

New Year’s Message from the FOIA Ombudsman

“Change” was 2015’s word of the year for the FOIA Ombudsman. In a year of great change for OGIS, I may have been the most obvious one: I took over as the office’s second Director in August 2015. When I … Continue reading

Posted in About FOIA, About OGIS, Message from the Director, Ombudsman

OGIS Gives Thanks

Along with everyone in your Facebook feed, we at OGIS want to let you know about some of the things we are thankful for this year. Thank you all for your support of OGIS, and we hope you had a … Continue reading

Posted in About OGIS

Working through a SORN-y Issue

It will soon be easier than ever for OGIS to help resolve Freedom of Information Act (FOIA) disputes at two agencies – the Department of Veterans Affairs (VA) and the Department of Commerce.  Both agencies recently published notices in the … Continue reading

Posted in About OGIS

Every Day is Conflict Resolution Day at OGIS

Since OGIS opened in 2009, we’ve worked to improve the Freedom of Information Act (FOIA) process by providing mediation services to help resolve disputes between requesters and Federal agencies.  We handled more than 1,200 requests for assistance in Fiscal Year … Continue reading

Posted in About OGIS, Alternative dispute resolution, Best practices, Mediation services

OGIS Release New Year’s Calendar

Fiscal Year (FY) 2015 has been an exciting one for OGIS! We launched our agency compliance program, hosted four meetings of the Federal Freedom of Information Act (FOIA) Advisory Committee, and welcomed Dr. James Holzer as our Director, not to … Continue reading

Posted in About OGIS, Alternative dispute resolution, Review, Training | 2 Comments