Category Archives: About OGIS

Celebrate Sunshine Week Early with OGIS Assessment of CBP and Our Annual Report

In advance of next week’s Sunshine Week celebration, we are pleased to announce the release of our assessment of Freedom of Information Act (FOIA) compliance at Customs and Border Protection (CBP). As our report shows, CBP made a number of … Continue reading

Posted in About OGIS, Review | 1 Comment

Case Study in Clarity

We play a valuable role in facilitating communications between a requester and an agency. A recent request made by National Public Radio (NPR) to the Naval Research Laboratory (NRL) provides an example of this function. NPR reporter Caitlin Dickerson made … Continue reading

Posted in About OGIS, Alternative dispute resolution, Best practices, Customer service, FOIA Public Liaisons, Mediation services, OGIS Case Study | 1 Comment

New Year’s Message from the FOIA Ombudsman

“Change” was 2015’s word of the year for the FOIA Ombudsman. In a year of great change for OGIS, I may have been the most obvious one: I took over as the office’s second Director in August 2015. When I … Continue reading

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OGIS Gives Thanks

Along with everyone in your Facebook feed, we at OGIS want to let you know about some of the things we are thankful for this year. Thank you all for your support of OGIS, and we hope you had a … Continue reading

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Working through a SORN-y Issue

It will soon be easier than ever for OGIS to help resolve Freedom of Information Act (FOIA) disputes at two agencies – the Department of Veterans Affairs (VA) and the Department of Commerce.  Both agencies recently published notices in the … Continue reading

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Every Day is Conflict Resolution Day at OGIS

Since OGIS opened in 2009, we’ve worked to improve the Freedom of Information Act (FOIA) process by providing mediation services to help resolve disputes between requesters and Federal agencies.  We handled more than 1,200 requests for assistance in Fiscal Year … Continue reading

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OGIS Release New Year’s Calendar

Fiscal Year (FY) 2015 has been an exciting one for OGIS! We launched our agency compliance program, hosted four meetings of the Federal Freedom of Information Act (FOIA) Advisory Committee, and welcomed Dr. James Holzer as our Director, not to … Continue reading

Posted in About OGIS, Alternative dispute resolution, Review, Training | 2 Comments

OGIS is Atwitter—and on Twitter

We have some exciting news to share: on Monday, September 14 we will officially launch our Twitter feed. If you can’t wait till Monday, please feel free to go ahead and follow @FOIA_Ombuds. To celebrate, we will host a lunchtime … Continue reading

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OGIS Case Closure Letters Available on our Website

One of the most common questions that we receive about OGIS’s work is:  “What kinds of FOIA disputes do you see?” If you are interested in learning more about our cases, check out the case closure letters posted on our website. … Continue reading

Posted in About OGIS, Open Government | 1 Comment

Meet OGIS’s New Director, James Holzer

How about we start off by asking you to tell us a little about yourself? Most importantly, I’m a family man. I have three kids and a wonderful wife. I’m originally from California and lived a number of places during … Continue reading

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