Crisp breezes, colorful leaves, pumpkin spice everything, and...customer service? October brings several recognized days that are central to OGIS’s role as the FOIA Ombudsman. First, we wish you a very happy Ombuds Day! Tomorrow, October 8, 2020, is officially recognized by the Dispute Resolution Section of the American Bar Association (ABA) as Ombuds Day. This … Continue reading October Observances
Are you looking for a unique training opportunity for your agency’s FOIA staff, one that will improve communications within your FOIA program and with FOIA requesters? If so, now is a great time to schedule 2020 Dispute Resolution Training for FOIA Professionals for your agency. OGIS offers training sessions to individual agencies as our schedule … Continue reading Dispute Resolution Training for Agencies
Are you looking for a unique training opportunity for your agency’s FOIA staff, one that will improve communications within your FOIA program and with FOIA requesters? If so, now is a great time to schedule 2019 Dispute Resolution Training for FOIA Professionals for your agency. OGIS offers our training program twice yearly to any interested … Continue reading Dispute Resolution Training for Agencies
Calling all FOIA professionals! Registration is now open for the November 2nd session of our popular training, “Dispute Resolution Skills for FOIA Professionals,” which will be held at the OGIS offices in downtown Washington, DC. This free, daylong training session helps FOIA professionals develop valuable communication skills for preventing and resolving FOIA disputes. Attendees also … Continue reading Reserve a Seat for the Upcoming Dispute Resolution Skills Training Session
Did you know that October is Conflict Resolution Month? While we at OGIS believe that Alternative Dispute Resolution (ADR) is important every month, we are also happy to have an excuse to highlight our ADR activities. OGIS’s Mediation Program We offer dispute resolution services, including mediation and other informal processes such as facilitation or conciliation, … Continue reading Happy Dispute Resolution Month from OGIS!
Registration is now open for our May 8 Dispute Resolution Skills for FOIA Professionals training session. Space is limited and seats fill up fast, so make sure you act now to reserve your spot for this free training! We ask that you register with your government email address and tell us your agency—we want to … Continue reading Time to Register for Our May 8th Dispute Resolution Skills Training Session!
Last week our mediation team facilitator, Christa Lemelin, gave a five minute lightning talk at the Department of Commerce Sunshine Week celebration about common mistakes agencies make that could increase the likelihood of a FOIA requester filing a lawsuit against the agency. Here is a brief summary of the three mistakes she shared with the … Continue reading Tips for Avoiding FOIA Lawsuits
Registration is now open for our November 16 Dispute Resolution Skills for FOIA Professionals training session. Space is limited and seats fill up fast, so make sure you act now to reserve your spot for this free training! This training is intended to teach FOIA professionals practical communication skills to help them understand and resolve … Continue reading Grab Your Seat for Our November 16 Dispute Resolution Skills Training Session!
Those who follow the news on FOIA are likely already aware of last week’s Chief FOIA Officers Council meeting hosted by NARA in McGowan Theater. The meeting included a panel discussion of ways that agencies, OGIS and FOIA requesters can better work together. What follows are a few observations from the presentations from my fellow … Continue reading Reflections on the July 27 Chief FOIA Officer Council Meeting
Did you know that dispute resolution skills can help you improve communication with not just FOIA requesters, but also with your agency colleagues, and even your friends and family? Register today for our April 18th Dispute Resolution Skills for FOIA Professionals training session, where you can get hands-on experience with these valuable tools. This training … Continue reading Register Now for Dispute Resolution Training for FOIA Professionals on April 18th