Category Archives: Best practices

Reflections on the July 27 Chief FOIA Officer Council Meeting

Those who follow the news on FOIA are likely already aware of last week’s Chief FOIA Officers Council meeting hosted by NARA in McGowan Theater. The meeting included a panel discussion of ways that agencies, OGIS and FOIA requesters can … Continue reading

Posted in About FOIA, Alternative dispute resolution, Best practices, Customer service, FOIA Public Liaisons, OGIS events | Leave a comment

Chief FOIA Officers Council Meeting Scheduled for July 27

OGIS and the Office of Information Policy (OIP) at the Department of Justice are happy to announce that the next meeting of the Chief FOIA Officers Council will be held on Thursday, July 27th from 10 am to noon. You … Continue reading

Posted in Best practices, FOIA Public Liaisons, Open Government | 1 Comment

DHS Provides New Insight into FOIA Processing

As you might have heard, the Federal government received a record-breaking number of FOIA requests in Fiscal Year (FY) 2016 – 788,769 requests. Did you know, though, that one of the more than 100 Federal agencies and departments that process … Continue reading

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Keep It Simple and Specific

Because we help resolve disputes between agencies and FOIA requesters, we see a broad sample of the kinds of requests that members of the public file with agencies. Seeing this range of requests also gives us a pretty good idea … Continue reading

Posted in Best practices | 5 Comments

FOIA Improvement: Improving Agency FOIA Regulations

Note: This entry is another in our series of occasional blog posts updating our efforts to implement new provisions of the Freedom of Information Act (FOIA) signed into law by President Obama on June 30, 2016. Regular readers of the … Continue reading

Posted in Best practices, Regulations, Review | 1 Comment

Who Ya Gonna Call?

The FOIA process can be confusing for requesters, especially those who are filing their first FOIA requests or who do not know much about how a particular agency functions. Unfortunately, figuring out who you should contact within an agency to … Continue reading

Posted in About OGIS, Alternative dispute resolution, Best practices, Customer service, FOIA Public Liaisons | 1 Comment

Reserve a Seat for Dispute Resolutions Skills Training Session

We are happy to announce that registration is now open for the October 18 session of our popular Dispute Resolution Skills for FOIA Professionals training. The free day-long session will be at the National Archives in downtown Washington, DC, location. … Continue reading

Posted in Alternative dispute resolution, Best practices, Customer service, FOIA Public Liaisons, Training | Leave a comment

Upcoming Training Opportunity for FOIA Professionals

FOIA Public Liaisons and the professionals who staff FOIA requester service centers play a key role in the FOIA process—they provide valuable assistance with a process that can confuse requesters. The recently passed FOIA Improvement Act of 2016 expands the … Continue reading

Posted in Alternative dispute resolution, Best practices, Customer service, Training

FOIA Improvement: Making It Easier to Help FOIA Requesters

Note: This entry is another in our series of occasional blog posts providing updates on our efforts to implement new provisions of the Freedom of Information Act (FOIA) signed into law by President Obama on June 30, 2016. As we … Continue reading

Posted in About FOIA, About OGIS, Best practices

FOIA Improvement: Informing Requesters of OGIS Services

Note: Last week President Obama signed into law the FOIA Improvement Act of 2016, locking many of the Administration’s openness policies and initiatives into the Freedom of Information Act (FOIA), including advancing open government and highlighting the importance of OGIS … Continue reading

Posted in About FOIA, About OGIS, Alternative dispute resolution, Best practices | 3 Comments