Category Archives: Best practices

Compliance Review of Coast Guard FOIA Program Now Available

Our assessment of the FOIA program at the United States Coast Guard is now available. The Coast Guard’s FOIA process is decentralized, meaning that requests received in the nine districts and more than 1,200 units are processed by those districts … Continue reading

Posted in About FOIA, Best practices, Review | 1 Comment

OGIS Releases Compliance Review of FEMA FOIA Program

We’re happy to announce the release of our assessment of the FOIA program at the Federal Emergency Management Agency (FEMA) is now public. As our regular blog readers may know, the assessment of FEMA is one of six compliance reports … Continue reading

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(FOIA) Appeal is in the Eye of the Beholder

It’s easy for requesters and agencies to agree that administrative appeals are an important part of the Freedom of Information Act (FOIA) process. It’s not as easy for agencies and requesters to agree on what warrants an appeal. FOIA requires … Continue reading

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Let’s Talk About Estimated Dates of Completion

In 2007 Congress added a provision into the Freedom of Information Act (FOIA) that requires agencies to provide a requester with an estimated date by which the agency expects to  complete work on a request, when the requester asks for … Continue reading

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Let’s Make It Easier for Requesters to Use the FOIA Process

Agency Freedom of Information Act (FOIA) regulations are one of the most important resources available to those requesting information from the federal government. As we’ve mentioned in the past, agency FOIA regulations are essentially the rule book the agency uses … Continue reading

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Let’s Keep the Sun Shining All Year Long

Another Sunshine Week is in the history books. As always, the celebrations served as a powerful reminder about the importance of open government laws like the Freedom of Information Act (FOIA) and what we can all do to open the … Continue reading

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Record Keeping for FOIA Requesters 101

Here at OGIS, we love good record keeping practices. Not only are we housed within the National Records and Archives Administration (NARA), which has responsibility for setting the federal government’s record keeping policies, we also know that strong agency record … Continue reading

Posted in Best practices, Records Management, Requests and appeals | 1 Comment

Dancing Your Way Through Immigration Records

Interested in immigration records? You’re not alone. U.S. Immigration and Citizenship Services (USCIS) is on track to receive about 140,000 FOIA requests in the year ending September 20, 2014. Top USCIS FOIA officials recently took time from overseeing records request … Continue reading

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USCIS Invites Requesters to Stakeholder Meeting

U.S. Immigration and Citizenship Services (USCIS) processed a mind-numbing 138,523 FOIA requests in the year ending September 30, 2013. (That’s more than 11,000 requests a month and nearly 600 a day!) Wonder how the agency does it? Searching for best … Continue reading

Posted in About FOIA, About OGIS, Best practices, Customer service, Immigration records, OGIS events, Ombudsman | Leave a comment

Guest Post: Catching Up with the U.S. Nuclear Regulatory Commission

We welcome guest bloggers! The following post is from Government Information Specialist Mark H. Graff of the U.S. Nuclear Regulatory Commission: At the U.S. Nuclear Regulatory Commission’s FOIA, Privacy, and Information Collections branch, we’ve been looking for ways to streamline … Continue reading

Posted in About FOIA, About OGIS, Best practices, Customer service, Electronic records, Guest post, Ombudsman, Records Management, Team approach | Leave a comment