June 16 Requester Roundtable on FOIA Websites

Have you ever spent far too long searching for something on an agency’s Freedom of Information Act (FOIA) website or thought to yourself, “there are certain types of information that every agency should include on its FOIA website”? If so, mark your calendars and reserve your seat for the June 16, 2016 Requester Roundtable on … Continue reading June 16 Requester Roundtable on FOIA Websites

Agencies Using Technology to Provide Estimated Dates of Completion

Providing estimated dates of completion can be a challenge—but it’s also the law. As we’ve previously noted, Congress amended FOIA in 2007 to require agencies to provide requesters with estimated dates of completion when asked.  We think that estimated dates of completion are so important that we analyze their use as part of our agency … Continue reading Agencies Using Technology to Provide Estimated Dates of Completion

Mark Your Calendars: DHS Requester Roundtable Scheduled for March 25

The Department of Homeland Security (DHS) recently announced that on Wednesday, March 25 from 2 to 3:00 pm (Eastern), DHS Freedom of Information Act (FOIA) staff will hold a Requester Roundtable teleconference. This is a fantastic opportunity for members of the requester community to learn more about the DHS process and share their ideas for … Continue reading Mark Your Calendars: DHS Requester Roundtable Scheduled for March 25

Requester Roundtable Canceled

We looked forward to meeting with the requester community today, but it seems that Mother Nature has other ideas. The FOIA Requester Roundtable scheduled for Wednesday, January 22, 2014, “Providing Estimated Dates of Completion,” is canceled because of the government's delayed opening status. Please keep an eye out for announcements of future Roundtables, and stay warm! … Continue reading Requester Roundtable Canceled

Upcoming FOIA Requester Roundtable: Estimated Completion Dates

We’ve written before about the importance of providing estimated completion dates to requesters -- not only is it good customer service, but since 2007, it’s the law. Unfortunately, OGIS still hears from many requesters with delayed requests who have not heard when they might expect a response. In those cases, OGIS contacts the agency, talks … Continue reading Upcoming FOIA Requester Roundtable: Estimated Completion Dates

Upcoming Requester Roundtable Discussion: Appeals

We at OGIS talk quite a bit about the importance of the FOIA administrative process, which includes the all-important appeal. But what is an appeal, exactly, and what should it include? What are some best practices for an agency’s appeal process? How can the FOIA and the appeals offices better work together? We will discuss … Continue reading Upcoming Requester Roundtable Discussion: Appeals

Surging ahead into the electronic world

As we move toward a more digitized society, we’re continually looking to build upon electronic access and management of government records. FOIA requesters and agency FOIA professionals came together this week to discuss issues they face working with electronic records. Records management was a key point of discussion — electronic records can be incredibly time-saving, … Continue reading Surging ahead into the electronic world

Reboot your e-records knowledge July 24

It would seem that the use of electronic records would simplify the FOIA process; if agencies don’t have to reproduce and redact paper, that’s got to be easier, right? In reality, electronic records raise lots of questions for FOIA programs. For instance: If a requester asks for electronic copies of paper records -- requiring the … Continue reading Reboot your e-records knowledge July 24

Reconciling FOIA and the Privacy Act

When you request records about yourself from the Federal government, agencies apply both the Freedom of Information Act (FOIA) and the Privacy Act of 1974 (Privacy Act) to grant the most access possible. FOIA and the Privacy Act have different purposes. FOIA provides the public with a right of access to government records while the … Continue reading Reconciling FOIA and the Privacy Act

Upcoming Requester Roundtable Discussion: The Privacy Act and FOIA

Both the Freedom of Information Act (FOIA) and the Privacy Act  contain provisions that grant a right of access to Federal records. Hear from government experts in both fields about The Intersection of the Privacy Act and the Freedom of Information Act at the next FOIA Requester Roundtable on October 24, 2012. OGIS, along with the … Continue reading Upcoming Requester Roundtable Discussion: The Privacy Act and FOIA