Category Archives: Training

Upcoming OGIS Training Session: Dispute Resolution Skills for FOIA Professionals

Do you find yourself locked in disputes with FOIA requesters (or agency colleagues)? Would you like to learn constructive ways to resolve or avoid disputes in the future? OGIS will present a training session designed to help FOIA professionals develop … Continue reading

Posted in About FOIA, About OGIS, Alternative dispute resolution, Best practices, Customer service, OGIS events, Ombudsman, Training | 1 Comment

Upcoming OGIS Training Session: Developing Dispute Resolution Skills

Do you find yourself flummoxed when faced with an angry FOIA requester? Do you regularly take “no” for an answer from your agency’s program people? We can help! OGIS will present a training session designed to help FOIA professionals develop … Continue reading

Posted in About FOIA, About OGIS, FOIA Public Liaisons, OGIS events, Plain Language, Training | Leave a comment

Upcoming Training Opportunity for FOIA Professionals

Are you a FOIA professional who is interested in learning more about how to resolve disputes that may arise in the FOIA process? If so, please join OGIS for Dispute Resolution Training for FOIA Professionals on Wednesday, May 1. This … Continue reading

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Small Agencies, Big Issues: Upcoming Training Opportunity for FOIA Professionals

OGIS will offer an all-day Dispute Resolution Skills for FOIA Professionals training program on Monday December 3, 2012, at the National Archives building in Washington, D.C. While we’ve offered this training program — which equips FOIA professionals with practical communications … Continue reading

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Tidying Up

While Sunshine Week provides many opportunities to celebrate open government achievements, it also provides the perfect context to reflect upon changes that could improve FOIA. Think of it as a little spring cleaning. Since opening in September 2009, we’ve worked … Continue reading

Posted in About FOIA, About OGIS, Best practices, definitions and concepts, FOIA job series, Ombudsman, Sunshine Week 2012, Training | Leave a comment

OGIS Reaches Out – Way Out

For over a year now, we at OGIS have regularly presented dispute resolution skills training sessions to FOIA professionals at various agencies. It’s been a fun, exciting effort that has given us an opportunity to meet FOIA professionals from all … Continue reading

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Announcing Dispute Resolution Skills Training for FOIA Professionals

Conventional wisdom holds that August is quiet in Washington, D.C. While we at OGIS cannot attest to that — it seems we are busier than ever this month — we suggest that August is a great time to learn something … Continue reading

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What’s a FOIA Public Liaison?

As regular readers of this blog already know, OGIS was created when the 2007 OPEN Government Act amended the FOIA. However, the Act didn’t stop there — it also formalized the role of the FOIA Public Liaison (FPL). Specifically it … Continue reading

Posted in About FOIA, About OGIS, Alternative dispute resolution, Best practices, definitions and concepts, Mediation services, Open Government, Training | Leave a comment

Announcement: Upcoming Dispute Resolution Skills Training for FOIA Professionals

FOIA professionals – particularly FOIA Public Liaisons – deal frequently with disputes. In fact, the amended Freedom of Information Act (5 U.S.C. § 552) directs FOIA Public Liaisons to help resolve FOIA disputes. In order to equip these key FOIA … Continue reading

Posted in About OGIS, Alternative dispute resolution, OGIS events, Ombudsman, Training