The rapid spread of COVID-19 in the United States is forcing many industries to rethink how they do business, and the Office of Government Information Services (OGIS) is no exception. In the interest of social distancing, all OGIS staffers are teleworking. While we are pleased that we are able to continue to function as the FOIA Ombudsman — reviewing FOIA policies, procedures and compliance of Federal agencies and resolving FOIA disputes between Federal agencies and requesters — this change affects how we communicate with our customers.
While we continue to have access to submissions sent by email and we are glad to return your voicemails, please know that for the time being, we do not have access to submissions sent by U.S. mail, overnight mail services, or fax. As a result, our responses to mail and fax inquiries will be delayed. To ensure a more timely response to your inquiry, we strongly advise you to contact OGIS by email. If you have recently submitted material to us by mail, please follow up with us by email so that we may assist you further.
Thank you — we look forward to continuing to advocate for a fair and equitable FOIA process.