Author Archives: amyatogis

OGIS Releases Compliance Assessment of U.S. Postal Service FOIA Program

We are happy to announce the publication of our compliance assessment report of the U.S. Postal Service (USPS). USPS invited us to conduct this assessment as part of their ongoing efforts to strengthen their FOIA program. OGIS’s agency assessments are … Continue reading

Posted in Review

OGIS Welcomes New Deputy Director

We are very happy to announce that Martha Murphy has joined our staff as the office’s Deputy Director. Ms. Murphy will play a critical role in our ongoing work to resolve FOIA disputes, assess and improve agency compliance with the … Continue reading

Posted in About OGIS | 1 Comment

Learn about Using FOIA to Access Immigration Records

Accessing immigration records through the Freedom of Information Act (FOIA) does not have to be a confusing process. You can learn more about the types of immigration records held by various agencies and how to use FOIA to access these … Continue reading

Posted in About FOIA, OGIS events | 1 Comment

2017 FOIA Compliance Self-Assessment Survey Results Now Available

Yesterday we published our analysis and observations of FOIA compliance issues based on the responses to FOIA questions included in the 2017 Records Management Self-Assessment (RMSA). This report is the result of our continued collaboration with the Chief Records Officer … Continue reading

Posted in About FOIA, Records Management, Review

OGIS Releases Advisory Opinion and Compliance Assessment on Communication with Requesters

We are very pleased to announce the publication of our first advisory opinion and a companion Freedom of Information Act (FOIA) compliance assessment on written communication with requesters. Both documents look specifically at the importance of clear communication to requesters: … Continue reading

Posted in About FOIA, Customer service

Agenda for July 19 Chief FOIA Officers Council Meeting Published

Earlier this week we published the agenda for the upcoming July 19 meeting of the Chief FOIA Officers Council. The Chief FOIA Officers Council — co-chaired by OGIS and the Department of Justice Office of Information Policy (OIP) — was … Continue reading

Posted in Best practices, OGIS events

Registration is Open: Chief FOIA Officers Council Meeting and CDC FOIA Requester Webinar

Registration is now open for the upcoming Chief FOIA Officers Council meeting on July 19, 2018 beginning at 10 am (EST).  If you cannot join us in person, you can watch the livestream via the National Archives’ YouTube Channel. The Chief … Continue reading

Posted in Best practices, Customer service, OGIS events

OGIS Shares FOIA Tips at IRE Conference

Last week our Attorney Advisor, Sheela Portonovo, attended the 2018 Investigative Reporters and Editors (IRE) Conference to share best practices for successfully navigating the FOIA process. Below is a brief summary of the major issues with the FOIA process we … Continue reading

Posted in About FOIA, Best practices, Fees

FOIA and NARA’s Federal Records Centers

We sometimes hear from FOIA requesters and agency personnel who are confused about why a FOIA request for records at the National Archives and Records Administration (NARA) is not processed by NARA. The answer has to do with whether the … Continue reading

Posted in About FOIA, National Archives and Records Administration

Highlighting Great Customer Service at USCIS

Each year we include a few case studies in our Annual Report to highlight the way that we can help assist FOIA requesters and agencies in resolving FOIA disputes. Today, we want to share one of the case studies from … Continue reading

Posted in About FOIA, Customer service