Difficult Conversations, Part 2: How do we get there from here?

In last week’s post we discussed the difference between positions and interests. In brief, positions are what an angry person presents during a confrontation; interests are the secret, unmet needs that anyone in a dispute may be reluctant to share. We also learned that the only way to move toward a resolution is to discuss … Continue reading Difficult Conversations, Part 2: How do we get there from here?

Difficult Conversations, Part 1: Interests vs. Positions

As part of providing mediation services to resolve FOIA disputes, we OGIS staffers regularly have conversations that can be characterized as “difficult.” We listen to FOIA requesters who are furious about delays or denials. We also hear from agency FOIA professionals who are defensive about agency practices or frustrated by overly persistent requesters. Thanks to … Continue reading Difficult Conversations, Part 1: Interests vs. Positions

OGIS Information Technology Solutions: Technology can make a difference

This week’s guest blogger is Gery Huelseman, Principal Technical Advisor to the Air Force’s Knowledge Ops Branch, National Air & Space Intelligence Center and key member of the OGIS-facilitated FOIA Information Technology Working Group. IT Working Group members will occasionally use the FOIA Ombudsman to share their thoughts on technology solutions. Do you need to … Continue reading OGIS Information Technology Solutions: Technology can make a difference

Tidying Up

While Sunshine Week provides many opportunities to celebrate open government achievements, it also provides the perfect context to reflect upon changes that could improve FOIA. Think of it as a little spring cleaning. Since opening in September 2009, we’ve worked with agencies and requesters on more than 1,500 FOIA matters, giving us a unique perspective … Continue reading Tidying Up

Striving for Perfect Pitch: OGIS and Agencies’ Administrative Processes

Since opening in late 2009, we’ve received requests for assistance from requesters and agencies at every stage in the FOIA process. We’ve heard from requesters planning to sue within days of contacting us and we have heard from agencies asking for help communicating with just such a FOIA requester. While we do our best to … Continue reading Striving for Perfect Pitch: OGIS and Agencies’ Administrative Processes

It’s a Sunshine Day: Save the Date for OGIS’s Sunshine Week Event!

OGIS is pleased to announce that we’re sponsoring a unique event to mark Sunshine Week (March 9-16, 2012), a celebration of government openness. Our parent agency, the National Archives and Records Administration (NARA), is acknowledging Sunshine Week by showcasing the original Freedom of Information Act, Public Law 89-487. The original historic document will be available … Continue reading It’s a Sunshine Day: Save the Date for OGIS’s Sunshine Week Event!

Good Day Sunshine: Get Ready for Sunshine Week 2012!

Signs of spring are appearing in Washington – robins abound, crocuses are in bloom, food truck patrons eat outside rather than scurrying back to the office – and that can only mean one thing: Sunshine Week is nearly here! We at OGIS eagerly anticipate this weeklong (March 11-17, 2012) celebration of government openness, scheduled to … Continue reading Good Day Sunshine: Get Ready for Sunshine Week 2012!

FOIA and ADR: Will You Be My Valentine?

My name is Jean Whyte, and I serve as Director of the National Archives and Records Administration’s Alternative Dispute Resolution (ADR) program.  I’ve been invited to write this guest post about the intersection of FOIA and ADR and why I believe these two are made for each other.  First, a little about our couple: Freedom … Continue reading FOIA and ADR: Will You Be My Valentine?

OK Computer: Announcing the FOIA Information Technology (IT) Working Group

In August 2011, OGIS hosted a meeting of FOIA IT professionals from the Departments of Defense, Homeland Security, and State, and the Federal Bureau of Investigation to discuss how technology can streamline the FOIA process. This single meeting spawned a group of FOIA and IT professionals who are sharing ideas, making plans and dreaming big … Continue reading OK Computer: Announcing the FOIA Information Technology (IT) Working Group

Striking the Balance with Third-party Requests

FOIA requests for third-party information present a difficult balancing act for Federal agencies. On Tuesday January 24, OGIS and the Department of Justice’s Office of Information Policy (OIP) hosted a Requester Roundtable to discuss issues that arise from third-party requests. If you couldn't make it, we're here to share some tips. When a requester asks … Continue reading Striking the Balance with Third-party Requests