Category Archives: Training

Time to Register for Our May 8th Dispute Resolution Skills Training Session!

Registration is now open for our May 8 Dispute Resolution Skills for FOIA Professionals training session. Space is limited and seats fill up fast, so make sure you act now to reserve your spot for this free training! We ask … Continue reading

Posted in Alternative dispute resolution, Training | Leave a comment

Outbreak of Interesting FOIA Discussions Reported at CDC Atlanta HQ

On Wednesday, March 28, OGIS’s Mediation Team Lead Carrie McGuire facilitated a FOIA forum at the Centers for Disease Control and Prevention (CDC) in Atlanta, Georgia. This special event brought together FOIA processors, FOIA coordinators, appeals staff and others from … Continue reading

Posted in Team approach, Training | Leave a comment

OGIS Publishes Fiscal Year 2018 Activities Calendar

Fiscal Year (FY) 2018 is shaping up to be another busy year at OGIS! This week we are happy to announce the release of our FY 2018 Activities Calendar. The calendar shows our tentative schedule for upcoming agency compliance and … Continue reading

Posted in About OGIS, Review, Training | Leave a comment

Grab Your Seat for Our November 16 Dispute Resolution Skills Training Session!

Registration is now open for our November 16 Dispute Resolution Skills for FOIA Professionals training session. Space is limited and seats fill up fast, so make sure you act now to reserve your spot for this free training! This training … Continue reading

Posted in Alternative dispute resolution, Training | Leave a comment

OGIS Visits U.S. Citizenship and Immigration Services (USCIS)

The United States Citizenship and Immigration Services (USCIS) FOIA program in Lee’s Summit, Missouri invited several members of the OGIS staff to visit their facility this week to provide their FOIA staff with training and to facilitate an agency FOIA … Continue reading

Posted in Review, Training | 1 Comment

Register Now for Dispute Resolution Training for FOIA Professionals on April 18th

Did you know that dispute resolution skills can help you improve communication with not just FOIA requesters, but also with your agency colleagues, and even your friends and family? Register today for our April 18th Dispute Resolution Skills for FOIA … Continue reading

Posted in Alternative dispute resolution, Training

OGIS Releases its Fiscal Year 2016 Report

In his welcoming remarks at Monday’s  Sunshine Week celebration at the National Archives (video), the Archivist of the United States noted the substantial effort our agency has put towards improving open government over the last few years, and noted that … Continue reading

Posted in About OGIS, FOIA Advisory Committee, Mediation services, OGIS's Reports, Open Government, Sunshine Week 2016, Training | 3 Comments

Reserve a Seat for Dispute Resolutions Skills Training Session

We are happy to announce that registration is now open for the October 18 session of our popular Dispute Resolution Skills for FOIA Professionals training. The free day-long session will be at the National Archives in downtown Washington, DC, location. … Continue reading

Posted in Alternative dispute resolution, Best practices, Customer service, FOIA Public Liaisons, Training

The ABC’s of OGIS Training

As summer winds down and pictures of kids on their first day of school fill up our social media feeds, we thought it might be a good time for a pop quiz on OGIS’s training program. Test your knowledge with … Continue reading

Posted in About OGIS, Alternative dispute resolution, Customer service, Training

Upcoming Training Opportunity for FOIA Professionals

FOIA Public Liaisons and the professionals who staff FOIA requester service centers play a key role in the FOIA process—they provide valuable assistance with a process that can confuse requesters. The recently passed FOIA Improvement Act of 2016 expands the … Continue reading

Posted in Alternative dispute resolution, Best practices, Customer service, Training