OGIS Launches USPS FOIA Compliance Assessment

As part of the Office of Government Information Services (OGIS) agency assessment program, we reach out to requesters to ask them to let us know about their FOIA experiences with the agency. As you might remember, earlier this year we asked you all to share your experiences with the Consumer Financial Protection Bureau (CFPB). We … Continue reading OGIS Launches USPS FOIA Compliance Assessment

FOIA Improvement: Proactive Disclosure

On June 30th we passed the one-year anniversary of the enactment of the FOIA Improvement Act of 2016. Over the past year we have published blog posts suggesting ways agencies can implement some of the amendments, including the requirement to update FOIA regulations and notify requesters about our dispute resolution services. Today, we want to … Continue reading FOIA Improvement: Proactive Disclosure

OGIS is Still Interested in Still Interested Letters

Almost a year ago we published our report on recommendations to improve the transparency of the use of “still interested” letters to administratively close FOIA requests and reduce requester frustration with the practice. Our recommendations were based on findings of an in-depth review of historical annual FOIA report data and interviews with selected FOIA programs … Continue reading OGIS is Still Interested in Still Interested Letters

United States Secret Service Reports Steps to Strengthen FOIA Program

In late February, the United States Secret Service (USSS) FOIA sent us a letter responding to the 12 recommendations we made in our compliance assessment report of their FOIA program. In the letter, USSS reports that they concur with each of our recommendations and explain the steps that are underway to strengthen the FOIA program … Continue reading United States Secret Service Reports Steps to Strengthen FOIA Program

Checking in on the Consumer Financial Protection Bureau FOIA Process

Have you made a Freedom of Information Act (FOIA) request to Consumer Financial Protection Bureau (CFPB)? Our Compliance Team wants to hear about your experience. Our compliance review process includes several methods to better understand how an agency FOIA program operates and what kind of challenges or opportunities it faces. In addition to interviewing the … Continue reading Checking in on the Consumer Financial Protection Bureau FOIA Process

DHS FOIA Policy Office Concurs with OGIS Recommendation

Last week we received a response from the Department of Homeland Security (DHS) Privacy Office to our December 2016 FOIA compliance assessment. The DHS Privacy Office is led by the agency’s Chief FOIA Officer, who has specific responsibilities agency-wide for ensuring implementation of the FOIA statute, providing oversight and supporting customer service. Our assessment of … Continue reading DHS FOIA Policy Office Concurs with OGIS Recommendation

FOIA Improvement: Improving Agency FOIA Regulations

Note: This entry is another in our series of occasional blog posts updating our efforts to implement new provisions of the Freedom of Information Act (FOIA) signed into law by President Obama on June 30, 2016. Regular readers of the Federal Register may have noticed a recent spike in notices related to amendments of agency … Continue reading FOIA Improvement: Improving Agency FOIA Regulations

OGIS Releases Compliance Assessment of DHS FOIA Policy Office

We are happy to announce the release of our latest FOIA compliance assessment – the Privacy Office of the Department of Homeland Security (DHS). This office, which is led by the agency’s Chief Privacy & FOIA Officer, issues FOIA guidance to DHS’s components, monitors component performance, and issues required reports. Like our previously released assessments, … Continue reading OGIS Releases Compliance Assessment of DHS FOIA Policy Office

Updates to Agency Compliance Report Pages

OGIS’s Compliance Team follows up with FOIA programs we assess 120 days after we publish our report to learn what improvements, if any, have been made to the program. Once this process is complete, we contact the agency to let them know that we have evaluated their responses and “closed” recommendations that have been addressed. … Continue reading Updates to Agency Compliance Report Pages

FEMA Improves FOIA Compliance

The Federal Emergency Management Agency (FEMA) has been working to strengthen its FOIA program and improve the agency’s compliance with the law (Read the response here: fema-ogis-response-11-16-web. FEMA recently contacted OGIS in response to the recommendations in our compliance assessment of the FEMA FOIA program. According to FEMA, agency leadership is focusing on staffing, training … Continue reading FEMA Improves FOIA Compliance