Category Archives: FOIA Public Liaisons

FOIA Advisory Committee Surveys: Examining the FOIA Landscape

As we’ve previously mentioned, two subcommittees of the FOIA Advisory Committee — Oversight and Accountability, and Fees — have developed surveys to learn more about the areas they are examining. These surveys were recently sent to FOIA Public Liaisons (FPLs) … Continue reading

Posted in About FOIA, Customer service, Fees, FOIA Advisory Committee, FOIA Public Liaisons | 2 Comments

Make your voice heard: the FOIA Advisory Committee seeks public comments

On January 27, 2015 the FOIA Advisory Committee met to discuss its progress on examining three important FOIA issues: proactive disclosures, FOIA fees, and FOIA oversight and accountability. The Committee opened the meeting by voting unanimously to approve the October … Continue reading

Posted in Fees, FOIA Advisory Committee, FOIA Public Liaisons, Government information, Open Government, Regulations | Leave a comment

10/21 FOIA Advisory Committee Meeting Wrap-Up

On October 21, 2014, the FOIA Advisory Committee met to continue its efforts to examine and address FOIA oversight and accountability, proactive disclosure, and FOIA fees. Archivist of the U.S. David S. Ferriero opened the meeting by noting that the … Continue reading

Posted in About FOIA, Fees, FOIA Advisory Committee, FOIA Public Liaisons, Government information, Open Government | Leave a comment

Improving FOIA Regulations: We Need Your Help!

Developing a common FOIA regulation is one of the commitments of the second Open Government National Action Plan to modernize FOIA. Agency FOIA professionals and regulatory specialists interested in what a common FOIA regulation might look like are invited to … Continue reading

Posted in About FOIA, About OGIS, Best practices, FOIA Public Liaisons, OGIS events, Ombudsman, Open Government | Leave a comment

Customer Service: it’s a Smart Practice—and it’s the Law!

Our last post offers some practical tips for FOIA professionals wishing to incorporate alternative dispute resolution into the FOIA process. We picked up more good ideas later in the American Society of Access Professionals (ASAP) 7th Annual National Training Conference … Continue reading

Posted in About FOIA, About OGIS, Alternative dispute resolution, Best practices, Customer service, FOIA Public Liaisons, Mediation services, Ombudsman, Plain Language | Leave a comment

FOIA and Dispute Resolution: Voices from the Field

This year’s American Society of Access Professionals (ASAP) Annual Training Conference included a panel titled “FOIA and Dispute Resolution.” The panel included Kathy Ray from the Department of Transportation and Brad Heath, a USA Today reporter and frequent FOIA requester. … Continue reading

Posted in About FOIA, About OGIS, Alternative dispute resolution, Best practices, FOIA Public Liaisons, Mediation services, OGIS events, Ombudsman, Team approach | Leave a comment

Giving Thanks

In this season of reflection and good cheer, we at OGIS are giving thanks for some improvements we have seen recently in the FOIA world: While backlogs remain a significant problem, agencies are making strides in reducing them—they are down … Continue reading

Posted in About FOIA, About OGIS, FOIA Public Liaisons, FOIAOnline, Ombudsman | Leave a comment

Upcoming OGIS Training Session: Developing Dispute Resolution Skills

Do you find yourself flummoxed when faced with an angry FOIA requester? Do you regularly take “no” for an answer from your agency’s program people? We can help! OGIS will present a training session designed to help FOIA professionals develop … Continue reading

Posted in About FOIA, About OGIS, FOIA Public Liaisons, OGIS events, Plain Language, Training | Leave a comment

Scoping Out a Successful FOIA Request

Describing the scope of a FOIA request — and on the agency’s side, interpreting the scope of that request — often feels like more art than science. Requesters naturally describe requests in expansive terms to be sure that they don’t … Continue reading

Posted in About FOIA, About OGIS, Best practices, definitions and concepts, FOIA Public Liaisons, Ombudsman, Requests and appeals | Leave a comment

How to Invite a FOIA Lawsuit

In the course of our work as the FOIA Ombudsman, we regularly hear from agencies and requesters about FOIA practices that work well. We also hear about practices that don’t work as well. Too often, such problems result in legal … Continue reading

Posted in About FOIA, About OGIS, Alternative dispute resolution, Best practices, definitions and concepts, FOIA Public Liaisons, Ombudsman, Plain Language | 5 Comments