This week, after a year in the works, OGIS launched our new website and case management system, the OGIS Access System (OAS). Our excitement over the completion of this process isn’t just sky high — we’re literally in the cloud. The new OAS will manage more effectively and efficiently the requests for assistance that FOIA … Continue reading OGIS on ‘Cloud Nine’
Since OGIS opened in 2009, we’ve noticed that some FOIA Public Liaisons (FPLs) are not entirely clear about their role. The job title, created by Executive Order 13392 in December 2005, was codified in the OPEN Government Act of 2007, (5 U.S.C. § 552 (a)(6)(B)(ii) and (l)). One provision says that FPL’s are responsible for … Continue reading That’s Not My Job… or Is It?
We’re pleased that the Office of Personnel Management (OPM) recently proposed a new job series that would cover Freedom of Information Act (FOIA) professionals. OPM has asked Federal agencies to submit comments regarding the draft Position Classification for the proposed job series by October 31st. In a nutshell, OPM proposes an occupational series, GS-0306, titled … Continue reading OPM Seeks Agency Comment on New FOIA Job Series
After two years of providing mediation services and working to improve the FOIA process, it’s time for self examination. During the last two years we’ve focused on figuring out how to do what we do while we were doing it. Our customers and stakeholders have provided valuable feedback regarding how we’ve helped them and how … Continue reading Onward and Upward!
How often have you heard that statement? When you heard it, did you believe it? In the OPEN Government Act of 2007 Congress baked customer service into FOIA by creating OGIS to help the FOIA community resolve disputes and to recommend improvements to the administration of FOIA. Congress also codified the role of FOIA Public … Continue reading OGIStance: “We’re from the government and we’re here to help!”
Among OGIS’s recent cases are several from customers advised that their FOIA requests have been referred to other agencies for processing. In accordance with agency FOIA regulations, that’s usually no problem. But in the OGIS cases, the agencies making the referrals did not identify the name of the agencies to which they referred the requests, … Continue reading OGIStance: What’s up with referrals these days?