Category Archives: FOIA Public Liaisons

Help Me FOIA. Help, Help Me FOIA.

As we have discussed, the FOIA Improvement Act of 2016 requires that agencies inform FOIA requesters that they can ask for assistance from OGIS and an agency’s FOIA Public Liaison (FPL) throughout the request process. But what kind of help … Continue reading

Posted in About OGIS, Alternative dispute resolution, Customer service, FOIA Public Liaisons | 1 Comment

Reserve a Seat for Dispute Resolutions Skills Training Session

We are happy to announce that registration is now open for the October 18 session of our popular Dispute Resolution Skills for FOIA Professionals training. The free day-long session will be at the National Archives in downtown Washington, DC, location. … Continue reading

Posted in Alternative dispute resolution, Best practices, Customer service, FOIA Public Liaisons, Training | Leave a comment

An Update – and Request for Input – from the FOIA Advisory Committee

On January 19, 2016, the federal Freedom of Information Act (FOIA) Advisory Committee held its seventh quarterly meeting at the National Archives in Washington, D.C. We heard from the  three subcommittees: Oversight and Accountability, FOIA Fees, and Proactive Disclosure.  If … Continue reading

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Case Study in Clarity

We play a valuable role in facilitating communications between a requester and an agency. A recent request made by National Public Radio (NPR) to the Naval Research Laboratory (NRL) provides an example of this function. NPR reporter Caitlin Dickerson made … Continue reading

Posted in About OGIS, Alternative dispute resolution, Best practices, Customer service, FOIA Public Liaisons, Mediation services, OGIS Case Study | 1 Comment

FOIA Advisory Committee Meeting Round-up

On Tuesday, October 20, the Freedom of Information Act (FOIA) Advisory Committee held its sixth meeting in the Archivist’s Reception Room. The purpose of the meeting was for the Committee’s three subcommittees – Oversight and Accountability, FOIA Fees, and Proactive … Continue reading

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FOIA Advisory Committee Surveys: Examining the FOIA Landscape

As we’ve previously mentioned, two subcommittees of the FOIA Advisory Committee — Oversight and Accountability, and Fees — have developed surveys to learn more about the areas they are examining. These surveys were recently sent to FOIA Public Liaisons (FPLs) … Continue reading

Posted in About FOIA, Customer service, Fees, FOIA Advisory Committee, FOIA Public Liaisons | 5 Comments

Make your voice heard: the FOIA Advisory Committee seeks public comments

On January 27, 2015 the FOIA Advisory Committee met to discuss its progress on examining three important FOIA issues: proactive disclosures, FOIA fees, and FOIA oversight and accountability. The Committee opened the meeting by voting unanimously to approve the October … Continue reading

Posted in Fees, FOIA Advisory Committee, FOIA Public Liaisons, Government information, Open Government, Regulations | Leave a comment

10/21 FOIA Advisory Committee Meeting Wrap-Up

On October 21, 2014, the FOIA Advisory Committee met to continue its efforts to examine and address FOIA oversight and accountability, proactive disclosure, and FOIA fees. Archivist of the U.S. David S. Ferriero opened the meeting by noting that the … Continue reading

Posted in About FOIA, Fees, FOIA Advisory Committee, FOIA Public Liaisons, Government information, Open Government | Leave a comment

Improving FOIA Regulations: We Need Your Help!

Developing a common FOIA regulation is one of the commitments of the second Open Government National Action Plan to modernize FOIA. Agency FOIA professionals and regulatory specialists interested in what a common FOIA regulation might look like are invited to … Continue reading

Posted in About FOIA, About OGIS, Best practices, FOIA Public Liaisons, OGIS events, Ombudsman, Open Government | Leave a comment

Customer Service: it’s a Smart Practice—and it’s the Law!

Our last post offers some practical tips for FOIA professionals wishing to incorporate alternative dispute resolution into the FOIA process. We picked up more good ideas later in the American Society of Access Professionals (ASAP) 7th Annual National Training Conference … Continue reading

Posted in About FOIA, About OGIS, Alternative dispute resolution, Best practices, Customer service, FOIA Public Liaisons, Mediation services, Ombudsman, Plain Language | Leave a comment