Category Archives: FOIA Public Liaisons

Register Today to Share Your Thoughts with the Chief FOIA Officer Council

The Chief FOIA Officers Council will be meeting on July 27, 2017 at 10 am to discuss strategies for improving customer service and improving coordination between agency FOIA Public Liaisons and our office. Be sure to RSVP today to join … Continue reading

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Chief FOIA Officers Council Meeting Scheduled for July 27

OGIS and the Office of Information Policy (OIP) at the Department of Justice are happy to announce that the next meeting of the Chief FOIA Officers Council will be held on Thursday, July 27th from 10 am to noon. You … Continue reading

Posted in Best practices, FOIA Public Liaisons, Open Government | 1 Comment

Dispute Resolution: It’s a Team Sport

As we have discussed before, OGIS is not the only entity that requesters can go to for help with the FOIA process. In fact, agencies were directed to create FOIA Requester Service Centers and appoint FOIA Public Liaisons in December … Continue reading

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New OGIS Handout Available

It will come as no surprise to our regular readers when we say that the FOIA Improvement Act of 2016 has resulted in substantial changes to OGIS’s operations. As we have talked about in a few blog posts, OGIS now … Continue reading

Posted in About OGIS, FOIA Public Liaisons | 1 Comment

Who Ya Gonna Call?

The FOIA process can be confusing for requesters, especially those who are filing their first FOIA requests or who do not know much about how a particular agency functions. Unfortunately, figuring out who you should contact within an agency to … Continue reading

Posted in About OGIS, Alternative dispute resolution, Best practices, Customer service, FOIA Public Liaisons | 1 Comment

Help Me FOIA. Help, Help Me FOIA.

As we have discussed, the FOIA Improvement Act of 2016 requires that agencies inform FOIA requesters that they can ask for assistance from OGIS and an agency’s FOIA Public Liaison (FPL) throughout the request process. But what kind of help … Continue reading

Posted in About OGIS, Alternative dispute resolution, Customer service, FOIA Public Liaisons | 4 Comments

Reserve a Seat for Dispute Resolutions Skills Training Session

We are happy to announce that registration is now open for the October 18 session of our popular Dispute Resolution Skills for FOIA Professionals training. The free day-long session will be at the National Archives in downtown Washington, DC, location. … Continue reading

Posted in Alternative dispute resolution, Best practices, Customer service, FOIA Public Liaisons, Training | Leave a comment

An Update – and Request for Input – from the FOIA Advisory Committee

On January 19, 2016, the federal Freedom of Information Act (FOIA) Advisory Committee held its seventh quarterly meeting at the National Archives in Washington, D.C. We heard from the  three subcommittees: Oversight and Accountability, FOIA Fees, and Proactive Disclosure.  If … Continue reading

Posted in Fees, FOIA Advisory Committee, FOIA Public Liaisons

Case Study in Clarity

We play a valuable role in facilitating communications between a requester and an agency. A recent request made by National Public Radio (NPR) to the Naval Research Laboratory (NRL) provides an example of this function. NPR reporter Caitlin Dickerson made … Continue reading

Posted in About OGIS, Alternative dispute resolution, Best practices, Customer service, FOIA Public Liaisons, Mediation services, OGIS Case Study | 1 Comment

FOIA Advisory Committee Meeting Round-up

On Tuesday, October 20, the Freedom of Information Act (FOIA) Advisory Committee held its sixth meeting in the Archivist’s Reception Room. The purpose of the meeting was for the Committee’s three subcommittees – Oversight and Accountability, FOIA Fees, and Proactive … Continue reading

Posted in FOIA Advisory Committee, FOIA Public Liaisons, Open Government