As we head into the July 4th weekend, it is a great time to think about the freedoms we enjoy as Americans. But July 4 th is more than a day that we celebrate our country’s birth – this year, it is also FOIA’s 45th birthday! On July 4, 1966, President Lyndon B. Johnson … Continue reading Happy Birthday, FOIA!
How often have you heard that statement? When you heard it, did you believe it? In the OPEN Government Act of 2007 Congress baked customer service into FOIA by creating OGIS to help the FOIA community resolve disputes and to recommend improvements to the administration of FOIA. Congress also codified the role of FOIA Public … Continue reading OGIStance: “We’re from the government and we’re here to help!”
As regular readers of this blog already know, OGIS was created when the 2007 OPEN Government Act amended the FOIA. However, the Act didn’t stop there -- it also formalized the role of the FOIA Public Liaison (FPL). Specifically it says: FOIA Public Liaisons shall report to the agency Chief FOIA Officer and shall serve … Continue reading What’s a FOIA Public Liaison?
Though an ombudsman has many roles, one of the most important is to serve as a listening ear for a larger organization. As the FOIA ombuds office, OGIS listens to complaints regarding the federal FOIA process; however, as a new entity, we are still figuring out how to best gather feedback from the requester community … Continue reading Talking Back to FOIA
Of the many issues that confuse FOIA requesters and agency staff, we have observed that fees may be the most confusing. Determining what fees a requester must pay requires a high level of disclosure from the requester (who are you and what do you plan to do with these records?) and a judgment call from … Continue reading Shedding Light on a Tricky Issue: FOIA Fees and Waivers
Among OGIS’s recent cases are several from customers advised that their FOIA requests have been referred to other agencies for processing. In accordance with agency FOIA regulations, that’s usually no problem. But in the OGIS cases, the agencies making the referrals did not identify the name of the agencies to which they referred the requests, … Continue reading OGIStance: What’s up with referrals these days?
On April 26, the OGIS staff (along with our friend Jean Whyte from NARA’s Alternative Dispute Resolution program) presented a daylong training session entitled “Dispute Resolution Skills Training for FOIA Professionals” to representatives from agencies across the Government. As with previous offerings of this training over the past year, the Justice Department’s Office of Information … Continue reading Introducing: The FOIA Dispute Resolution Process
The OPEN Government Act of 2007 amended the Freedom of Information Act (FOIA), in part, to create OGIS. In establishing OGIS’s mission, the newly amended FOIA directs OGIS to offer “mediation services” to resolve disputes between FOIA requesters and Federal agencies. Seems straightforward, right? An agency or a requester approaches OGIS with a problem related … Continue reading Mediation Services – Say What?
We are very excited to announce the publication of OGIS’s first report, The First Year: Building Bridges Between FOIA Requesters and Federal Agencies. This publication tells the story of how Director (and first OGIS staff member) Miriam Nisbet stood up a small office with a very big mandate: to improve the Freedom of Information Act … Continue reading Announcing: OGIS’s First Report
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