Composing a successful FOIA request can be tricky. Agencies are responsible for a mind-boggling amount of information, and finding a record amid years and years of accumulated documents can feel like searching for the proverbial needle in the haystack (though some requesters and agency professionals would probably argue that the haystack searcher’s task is the … Continue reading The Business of Search
Category: Ombudsman
Upcoming Requester Roundtable: Fees and Fee Waivers
The issue of fees can trip up even the most experienced requester and FOIA professional. We all know that it is a tricky issue, but might there be a better way? In our 2013 recommendations, we laid out our plan to discuss the issue of fees and fee waivers with the requester and agency communities; … Continue reading Upcoming Requester Roundtable: Fees and Fee Waivers
FOIA: Spread the Word!
FOIA is everyone’s responsibility. This is a common refrain for FOIA processors and records managers, but we have observed that it can be a challenge to impress upon those outside the FOIA department that FOIA is their job, too. For those who don’t live and breathe FOIA, having a cumbersome, time-sensitive project like a FOIA … Continue reading FOIA: Spread the Word!
OGIS’s Sunshine Week Wrap-Up
Whew! We at OGIS have caught our breath after a hectic Sunshine Week during which we joined folks from both the agency and requester communities in promoting the importance of open government and freedom of information. (Of course, these values are just as important during the other 51 weeks of the year.) If you weren’t … Continue reading OGIS’s Sunshine Week Wrap-Up
Announcing OGIS’s 2012 Report
We are pleased to share OGIS's 2012 report, Office of Government Information Services: Building a Bridge Between FOIA Requesters & Federal Agencies. We hope that you will read about our accomplishments over the past year and our thoughts for the coming year. Please email us with your thoughts and feedback.
Professionalizing the FOIA Profession: The 0306 Government Information Specialist Job Series
Those of us in the FOIA and Privacy fields have long desired to “professionalize” the Government information access field. Traditionally, FOIA and Privacy professionals in the Federal government have had no consistent job titles or descriptions and no clear career path; instead, agencies have taken a patchwork approach, squeezing FOIA and Privacy professionals into sometimes … Continue reading Professionalizing the FOIA Profession: The 0306 Government Information Specialist Job Series
In Good Company
A few of us from OGIS recently attended a presentation by the Interagency Alternative Dispute Resolution Working Group, an organization for Federal employees who work in the area of alternative dispute resolution. The title of the presentation was “How an Ombuds Office Serving Employees, Customers, and Citizens Can Bring Greater Success to Your Agency.” The … Continue reading In Good Company
Dealing with Surplus in a Time of Scarcity: Reducing FOIA Backlogs
There’s a great deal of pressure on agencies to reduce the number of FOIA requests in their backlogs. The FOIA community talks a lot about backlogs, but mostly in numbers, not in terms of how some agencies have succeeded in reducing the number of cases awaiting response. Considering the budget environment in which all … Continue reading Dealing with Surplus in a Time of Scarcity: Reducing FOIA Backlogs
Don’t shut your eyes to the importance of FOIA regulations
Freedom of Information Act regulations sound like a sure cure for insomnia, but if FOIA were a movie, their role would be a real sleeper. We at OGIS recognize that well-crafted FOIA regulations are key to an effective agency FOIA process so we regularly comment on proposed changes to regulations as part of our statutory … Continue reading Don’t shut your eyes to the importance of FOIA regulations
Timing is Everything: When Does OGIS Get Involved?
Experienced FOIA requesters can attest that FOIA requests follow a well-established process: a requester submits a request; the agency responds to that request; if the requester is dissatisfied with the response, he/she submits an administrative appeal; the agency responds to the appeal. Before OGIS opened in 2009, a requester who remained dissatisfied after the agency … Continue reading Timing is Everything: When Does OGIS Get Involved?
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