OGIS’s outreach is on a roll! This week OGIS staff presented twice to audiences of FOIA requesters as part of the National Archives’ “Know Your Records” series. This was a great opportunity to hear from those in the field – most of whom are not sophisticated FOIA requesters -- about their FOIA concerns. While this … Continue reading Avoiding Common FOIA Pitfalls
FOIA isn’t free, we all know that. The Federal government’s estimated spending on FOIA in 2010 was approximately $416 million. Usually, an agency will process its own FOIA requests by searching for, retrieving and reviewing records. But when an agency has to ask a contractor or even another agency to assist with a request, and … Continue reading Paying the FOIA bills
If you’ve called OGIS, had a case with us or read this blog, you’ve probably heard the mantra: “We’re from the government and we’re here to help!” We’ve heard from hundreds of people seeking assistance -- on everything from the expected -- FOIA delays, denials, fees and exemption use -- to the unexpected -- employee … Continue reading Setting Expectations
Government-speak -- with its acronyms, abbreviations and general jargon -- can make anyone’s head spin. Can the DoD IDA get trained on FOIA with CBT? Will the EPA FPL share an MOU with OGIS? OMG, it’s ridiculous enough to make you LOL (or SMH)! Some of us in the Federal world get a little entrenched … Continue reading Hold the alphabet soup, please.
As we head into the July 4th weekend, it is a great time to think about the freedoms we enjoy as Americans. But July 4 th is more than a day that we celebrate our country’s birth – this year, it is also FOIA’s 45th birthday! On July 4, 1966, President Lyndon B. Johnson … Continue reading Happy Birthday, FOIA!
How often have you heard that statement? When you heard it, did you believe it? In the OPEN Government Act of 2007 Congress baked customer service into FOIA by creating OGIS to help the FOIA community resolve disputes and to recommend improvements to the administration of FOIA. Congress also codified the role of FOIA Public … Continue reading OGIStance: “We’re from the government and we’re here to help!”
As regular readers of this blog already know, OGIS was created when the 2007 OPEN Government Act amended the FOIA. However, the Act didn’t stop there -- it also formalized the role of the FOIA Public Liaison (FPL). Specifically it says: FOIA Public Liaisons shall report to the agency Chief FOIA Officer and shall serve … Continue reading What’s a FOIA Public Liaison?
Though an ombudsman has many roles, one of the most important is to serve as a listening ear for a larger organization. As the FOIA ombuds office, OGIS listens to complaints regarding the federal FOIA process; however, as a new entity, we are still figuring out how to best gather feedback from the requester community … Continue reading Talking Back to FOIA
Of the many issues that confuse FOIA requesters and agency staff, we have observed that fees may be the most confusing. Determining what fees a requester must pay requires a high level of disclosure from the requester (who are you and what do you plan to do with these records?) and a judgment call from … Continue reading Shedding Light on a Tricky Issue: FOIA Fees and Waivers
Among OGIS’s recent cases are several from customers advised that their FOIA requests have been referred to other agencies for processing. In accordance with agency FOIA regulations, that’s usually no problem. But in the OGIS cases, the agencies making the referrals did not identify the name of the agencies to which they referred the requests, … Continue reading OGIStance: What’s up with referrals these days?
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