In 2007 Congress added a provision into the Freedom of Information Act (FOIA) that requires agencies to provide a requester with an estimated date by which the agency expects to complete work on a request, when the requester asks for one. This requirement helps the requester better understand the agency’s FOIA process and gives the … Continue reading Let’s Talk About Estimated Dates of Completion
Agency Freedom of Information Act (FOIA) regulations are one of the most important resources available to those requesting information from the federal government. As we’ve mentioned in the past, agency FOIA regulations are essentially the rule book the agency uses to process a request. And, as anyone who has ever played a new board or … Continue reading Let’s Make It Easier for Requesters to Use the FOIA Process
The Department of Homeland Security (DHS) recently announced that on Wednesday, March 25 from 2 to 3:00 pm (Eastern), DHS Freedom of Information Act (FOIA) staff will hold a Requester Roundtable teleconference. This is a fantastic opportunity for members of the requester community to learn more about the DHS process and share their ideas for … Continue reading Mark Your Calendars: DHS Requester Roundtable Scheduled for March 25
U.S. Immigration and Citizenship Services (USCIS) processed a mind-numbing 138,523 FOIA requests in the year ending September 30, 2013. (That’s more than 11,000 requests a month and nearly 600 a day!) Wonder how the agency does it? Searching for best practices on submitting FOIA requests to USCIS for immigration records? Have feedback on how the … Continue reading USCIS Invites Requesters to Stakeholder Meeting
We welcome guest bloggers! The following post is from Government Information Specialist Mark H. Graff of the U.S. Nuclear Regulatory Commission: At the U.S. Nuclear Regulatory Commission’s FOIA, Privacy, and Information Collections branch, we’ve been looking for ways to streamline our internal processes and increase the use of technology to better respond to FOIA requests. … Continue reading Guest Post: Catching Up with the U.S. Nuclear Regulatory Commission
Do you find yourself locked in disputes with FOIA requesters (or agency colleagues)? Would you like to learn constructive ways to resolve or avoid disputes in the future? OGIS will present a training session designed to help FOIA professionals develop dispute resolution skills on Wednesday, July 9, 2014 at the Archives building on Constitution Avenue … Continue reading Upcoming OGIS Training Session: Dispute Resolution Skills for FOIA Professionals
Our last post offers some practical tips for FOIA professionals wishing to incorporate alternative dispute resolution into the FOIA process. We picked up more good ideas later in the American Society of Access Professionals (ASAP) 7th Annual National Training Conference during a session titled “Customer Service—It’s the Law!” The session, which included FOIA professionals Jay … Continue reading Customer Service: it’s a Smart Practice—and it’s the Law!
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