FOIA Public Liaisons: Managing the Process

On Tuesday June 21, OGIS presented another round of dispute resolution skills training to FOIA professionals and requesters, this time at the American Society of Access Professionals (ASAP) Training Series conference. While no two training sessions are exactly alike, Tuesday’s session was particularly notable for the interesting discussion about what FOIA professionals actually do. The … Continue reading FOIA Public Liaisons: Managing the Process

OGIStance: “We’re from the government and we’re here to help!”

How often have you heard that statement? When you heard it, did you believe it? In the OPEN Government Act of 2007 Congress baked customer service into FOIA by creating OGIS to help the FOIA community resolve disputes and to recommend improvements to the administration of FOIA. Congress also codified the role of FOIA Public … Continue reading OGIStance: “We’re from the government and we’re here to help!”

What’s a FOIA Public Liaison?

As regular readers of this blog already know, OGIS was created when the 2007 OPEN Government Act amended the FOIA. However, the Act didn’t stop there -- it also formalized the role of the FOIA Public Liaison (FPL). Specifically it says: FOIA Public Liaisons shall report to the agency Chief FOIA Officer and shall serve … Continue reading What’s a FOIA Public Liaison?

Shedding Light on a Tricky Issue: FOIA Fees and Waivers

Of the many issues that confuse FOIA requesters and agency staff, we have observed that fees may be the most confusing. Determining what fees a requester must pay requires a high level of disclosure from the requester (who are you and what do you plan to do with these records?) and a judgment call from … Continue reading Shedding Light on a Tricky Issue: FOIA Fees and Waivers

OGIStance: What’s up with referrals these days?

Among OGIS’s recent cases are several from customers advised that their FOIA requests have been referred to other agencies for processing. In accordance with agency FOIA regulations, that’s usually no problem. But in the OGIS cases, the agencies making the referrals did not identify the name of the agencies to which they referred the requests, … Continue reading OGIStance: What’s up with referrals these days?

Freedom of Information Contributes to a Free Press

As difficult as it sometimes can be to navigate our Freedom of Information Act in the U.S., the Act contributes to press freedom– a freedom that only one in six of the world’s inhabitants has, according to statistics released this week during  World Press Freedom Day. Free expression advocates from around the world gathered in … Continue reading Freedom of Information Contributes to a Free Press

Introducing: The FOIA Dispute Resolution Process

On April 26, the OGIS staff (along with our friend Jean Whyte from NARA’s Alternative Dispute Resolution program) presented a daylong training session entitled “Dispute Resolution Skills Training for FOIA Professionals” to representatives from agencies across the Government. As with previous offerings of this training over the past year, the Justice Department’s Office of Information … Continue reading Introducing: The FOIA Dispute Resolution Process