We often receive requests for assistance to obtain access to veterans’ medical and service records of those men and women who have served our country in the armed forces. These requests come from the veterans themselves, from their family members, and from interested researchers, historians, scholars and journalists. The National Personnel Records Center (NPRC) in … Continue reading Useful Resources for Veterans Records
Those who follow the news on FOIA are likely already aware of last week’s Chief FOIA Officers Council meeting hosted by NARA in McGowan Theater. The meeting included a panel discussion of ways that agencies, OGIS and FOIA requesters can better work together. What follows are a few observations from the presentations from my fellow … Continue reading Reflections on the July 27 Chief FOIA Officer Council Meeting
We’ve written before about the profound impact the FOIA Improvement Act of 2016 has had on our workload, and that impact has only continued to grow. Demand for our services has roughly quadrupled since the passage of the bill, while at the same time there are two open positions on the mediation team that we … Continue reading An Update on Our Dispute Resolution Program
The FOIA process can be confusing for requesters, especially those who are filing their first FOIA requests or who do not know much about how a particular agency functions. Unfortunately, figuring out who you should contact within an agency to clear up that confusion and assist with a request can be equally baffling. FOIA Requester … Continue reading Who Ya Gonna Call?
As we have discussed, the FOIA Improvement Act of 2016 requires that agencies inform FOIA requesters that they can ask for assistance from OGIS and an agency’s FOIA Public Liaison (FPL) throughout the request process. But what kind of help can requesters expect to receive from FPLs and OGIS? While FOIA gives both OGIS and … Continue reading Help Me FOIA. Help, Help Me FOIA.
We are happy to announce that registration is now open for the October 18 session of our popular Dispute Resolution Skills for FOIA Professionals training. The free day-long session will be at the National Archives in downtown Washington, DC, location. During our training sessions, we help FOIA professionals develop a working knowledge of Alternative Dispute … Continue reading Reserve a Seat for Dispute Resolutions Skills Training Session
As summer winds down and pictures of kids on their first day of school fill up our social media feeds, we thought it might be a good time for a pop quiz on OGIS’s training program. Test your knowledge with the true/false statements below. Statement 1: OGIS recently launched its training program. Answer 1: False. … Continue reading The ABC’s of OGIS Training
FOIA Public Liaisons and the professionals who staff FOIA requester service centers play a key role in the FOIA process—they provide valuable assistance with a process that can confuse requesters. The recently passed FOIA Improvement Act of 2016 expands the role that these professionals play, requiring agencies to notify requesters about FOIA Public Liaisons and … Continue reading Upcoming Training Opportunity for FOIA Professionals
As the Freedom of Information Act (FOIA) Ombudsman, one of OGIS’s important functions is to help FOIA requesters better understand how the FOIA process works. We do this by working directly with those who contact our office and by making a variety of resources available on our website While many of the requests for assistance … Continue reading Have a FOIA Question? We are Here to Help
We play a valuable role in facilitating communications between a requester and an agency. A recent request made by National Public Radio (NPR) to the Naval Research Laboratory (NRL) provides an example of this function. NPR reporter Caitlin Dickerson made a request to the NRL for records about a World War II-era medical experiment that … Continue reading Case Study in Clarity